PRIVACY POLICY
ABOUT US
Demila Property Staging Ltd (“we”, “us”, “our”) is a registered company in England and Wales (Company No. 16701838). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK GDPR and the Data Protection Act 2018. For any queries about this policy, you can contact us at: info@demilapropertystaging.co.uk
WHAT INFORMATION WE COLLECT
We may collect and process the following personal data:
-
Your name
-
Email address
-
Phone number
-
Property details (relating to staging enquiries)
-
Any information you provide when contacting us via our website or social media
-
Technical data such as IP address and website usage (via cookies)
HOW WE COLLECT YOUR DATA
We collect data when you:
-
Submit an enquiry through our website
-
Contact us via social media platforms
-
Communicate with us by email or phone
-
Browse our website (via cookies)
HOW WE USE YOUR INFORMATION
We use your personal data to:
-
Respond to enquiries and provide quotes
-
Deliver our property staging services
-
Manage bookings and client relationships
-
Improve our website and services
-
Send relevant information about our services (you can opt out at any time)
LEGAL BASIS FOR PROCESSING
We process your data under the following lawful bases:
-
Legitimate interest – to respond to enquiries and promote our services
-
Contractual obligation – to deliver agreed services
-
Legal obligation – where required for accounting or legal purposes
HOW LONG WE KEEP YOUR DATA
We only retain your data for as long as necessary:
-
Enquiries: up to 24 months
-
Client records: up to 6 years (for legal and accounting purposes)
We may retain data longer if required by law or in the event of a legal claim.
Sharing Your Information
We only share your data where necessary, for example with:
-
Trusted contractors or suppliers involved in delivering our services
-
Professional advisors (e.g. accountants)
-
Service providers supporting our website or business operations
We do not sell your personal data to third parties.
COOKIES
Our website may use cookies to:
-
Improve user experience
-
Analyse website traffic
-
Help our website function effectively
You can control or disable cookies through your browser settings.
YOUR RIGHTS
Under data protection laws, you have the right to:
-
Access the personal data we hold about you
-
Request correction of inaccurate data
-
Request deletion of your data
-
Object to or restrict how your data is processed
-
Request transfer of your data
You also have the right to lodge a complaint with the Information Commissioner's Office if you are unhappy with how your data is handled.
DATA SECURITY
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your data, please contact: